Jonaki
Privacy Policy
Last updated October 18, 2026
This policy covers jonaki.ai and the Jonaki service, and explains what we collect, how we use it, and the choices you have. Questions: support@jonaki.ai.
What we collect
- Account details: your name, contact details, business name, and the people you add to your account.
- Your conversations: the messages you and your team send Jonaki and its replies, kept so Jonaki has context.
- Connected accounts: when you connect another service, the data you give Jonaki permission to access.
- Business context: details Jonaki saves from your conversations so it can help you better.
- Waitlist: if you join the waitlist on this site, your email address, how you found us (the link or website that sent you), and your approximate location (country, region, city). We keep it until early access opens or you ask us to delete it.
- This website: aggregate visit counts from analytics that use no cookies and don't identify you.
Google data
If you connect a Google account, Jonaki accesses the Google data you authorize, such as email, files and calendar, plus your email address to identify the account. Jonaki uses it only to provide the features you use, when you ask. It won't take an action in your Google account without your approval.
Jonaki's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We don't use Google data to develop, improve or train AI or machine-learning models, and we don't share it with others for that purpose. We don't sell it, use it for advertising, or let people read it except with your permission, for security, or to comply with the law.
How we use your data
To provide and support Jonaki for your business: responding to you, carrying out tasks you approve, keeping your history, securing the service, and fixing problems. Waitlist emails are used only to manage early access. We don't sell your data or use it for advertising.
Who we share it with
Service providers that process data on our behalf under contract, such as AI model providers (which don't train on your data), communications providers, and cloud hosting and storage providers. A list is available on request.
Anything you ask Jonaki to send, such as an email or a shared file, goes to the people you approved. We may disclose data if the law requires it.
Security
We use industry-standard safeguards, including encryption in transit and at rest, and keep each business's data separate from every other business. No system is perfectly secure, so we can't guarantee absolute security.
Your choices
- Disconnect a connected account at any time, from Jonaki or from that service's settings (for Google: myaccount.google.com/permissions). Jonaki loses access immediately.
- Email support@jonaki.ai to get a copy of your data or have it deleted. We delete it, including stored logins, within 30 days, unless the law requires us to keep it.
Children
Jonaki is for businesses and isn't meant for anyone under 18.
Changes
We may update this policy and will change the date at the top when we do. If a change matters, we'll let account owners know before it takes effect.